Guests have to comply with safety requirements as per UAE law, anything happens due to non compliment with the requirements will be sole responsibility of the guest.
Booking can be rescheduled incase of mechanical failure / act of god / force major / Coast Guards instruction. Skye tours will cancel trip without any prior notice and will be reschedule according to availability.
If any mechanical failure occurs, Skye Tours has the right to change the vehicle to a similarly capacity.
Any damage for company assets or company vendors due to miss using by guest will be responsibility of the Guest and Skye Tours has the right to ask for financial compensation.
Alcohol is not allowed on board as per UAE law, any alcohol brought by guest will be responsibility of Guest.
Upon confirmation 50% min payment of total cost must be settled which will be considered as down payment and its not refundable in case any cancelation happened by Guest.
If cancelation request is notified by email to Skye Tours (booking@skyevip.com) before 72hrs of scheduled trip, rescheduling to weekdays will be free of charge. If Guest doesn’t wish to reschedule 50% of total cost will be charged.
If cancelation within 72hrs from scheduled date of the trip or no show on the day, full cost will be charged.
If service is used refund is not possible for any reason.
For cruise trip all guests must bring valid ID (passport, DL or EI) as per Coast Guards rules otherwise trip will not be served, any delay due to not holding valid ID will not be responsibility of SKYE Tours and lost time will not be compensated.
